Why a well structured bug ticket might save hours of your time
We all have heard stories that go like this: A developer is going through her day, all fine until… She receives a screenshot. With no other context. And a message: “This is an error, fix before today’s production release”. But what is wrong? What’s the error? And is this production? Or Staging? And what were the steps to reproduce it? And this happens only in some accounts but not all? Plus a million other questions....